On‑Site Data Center Server Technician (PowerEdge)

Unisys; Barstow (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Unisys Corporation is seeking an On-Site Service Engineer to provide hands‑on support for enterprise data center servers and hardware environments, including AI infrastructure. You will diagnose, repair, replace, and maintain server hardware in data center, field, or customer-facing settings, with a focus on Dell PowerEdge and related components.

The role requires strong hardware troubleshooting, ability to work independently in customer environments, and willingness to participate in on‑call

Qualifications

• 3+ years of hands‑on experience supporting enterprise servers, data center hardware, or similar infrastructure.
• Direct, hands‑on experience physically working on server hardware — installing, removing, diagnosing, repairing, or replacing server components.
• Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs.

Responsibilities

• Provide on‑site technical support for Dell PowerEdge and other enterprise server hardware.
• Diagnose and resolve server hardware failures and system issues to minimize customer downtime.
• Perform hands‑on hardware installation, removal, replacement, and repair across memory, CPUs, PSUs, drives, PCIe components, GPUs, and motherboards.
• Rack‑and‑stack, server installation, cabling, component swaps, and hardware configuration.
• Troubleshoot issues involving server hardware, BIOS/firmware, OS, and diagnostics.
• Update firmware/BIOS and use server management tools like iDRAC or equivalents.
• Execute reactive break‑fix and preventive maintenance per procedures.
• Document service activities, hardware replacements, troubleshooting steps, and resolutions.
• Escalate complex issues and participate in on‑call rotations as needed.
• Communicate status and work with customers and internal teams during service events.

Skills

Hands-on hardware

Enterprise servers

Dell PowerEdge

BIOS troubleshooting

Server management tools

Linux familiarity

Customer-facing

On-site travel

Lift up to 50 lbs

Education

Associate’s or Bachelor’s degree in IT/CS

Tools

Dell iDRAC

iLO

RAID management tools

Job description

Unisys Corporation is seeking an On-Site Service Engineer to provide hands‑on support for enterprise data center servers and hardware environments, including AI infrastructure. You will diagnose, repair, replace, and maintain server hardware in data center, field, or customer-facing settings, with a focus on Dell PowerEdge and related components.

The role requires strong hardware troubleshooting, ability to work independently in customer environments, and willingness to participate in on‑call