On-Site Data Center Server Hardware Technician

Syncreon Consulting; Brownsville (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

Syncreon Consulting is seeking an on-site Data Center / Server Hardware technician to provide Dell PowerEdge hardware support and general enterprise server maintenance. You will diagnose hardware failures and perform installations, replacements, and firmware updates.

You will work with customers and internal teams, documenting activities and escalating issues as needed. This role requires hands-on hardware skills and on-site availability.

Qualifications

• Experience with enterprise server hardware and components.
• Ability to diagnose and repair server hardware failures.
• Hands-on installation, replacement and maintenance of server parts.

Responsibilities

• Provide on-site technical support for Dell PowerEdge and other enterprise server hardware.
• Diagnose and resolve server hardware failures and system issues to minimize downtime.
• Perform hardware installation, removal, replacement, and repair (DIMMs, CPUs, PSUs, fans, drives, RAID/HBA, NICs).
• Rack-and-stack, server installation, cabling, component swaps, and hardware configuration.
• Troubleshoot BIOS/firmware, OS, and hardware diagnostics issues.
• Update firmware/BIOS and use server management tools like Dell iDRAC.
• Escalate complex issues when needed and participate in on-call rotations.
• Document service activities and resolutions clearly.

Skills

On-site hardware support

Dell PowerEdge hardware

Troubleshooting

RAID/Storage hardware

Tools

Dell iDRAC

Job description

Syncreon Consulting is seeking an on-site Data Center / Server Hardware technician to provide Dell PowerEdge hardware support and general enterprise server maintenance. You will diagnose hardware failures and perform installations, replacements, and firmware updates.

You will work with customers and internal teams, documenting activities and escalating issues as needed. This role requires hands-on hardware skills and on-site availability.