On-Site Data Center Engineer & Server Tech

Unisys; Memphis (TN); On-site; USD 50,000 - 75,000; Full time

Job summary

Unisys in Memphis seeks Provider Field Engineers to troubleshoot, repair and install Dell products at customer sites, manage parts and perform preventative maintenance as needed.

You will triage issues with guidance from Dell Support and document outcomes, logs and service reports to Dell. Responsibilities include reseating or replacing parts and verifying server operation through tests.

Qualifications

• High school diploma or GED required.
• Technical certification or associate degree may be required.
• 4–6 years of experience in a related field.

Responsibilities

• Provide troubleshooting, repair, parts ordering, preventative maintenance and installation of Dell products at customer sites.
• Triage issues with direction from Dell Support.
• Document POA results, logs and service reports to Dell.
• Reseat, swap or replace parts and perform server testing and validation.

Skills

Troubleshooting

Field service

Customer service

Documentation

Education

High school diploma or GED

Technical certification or Associate degree

Tools

Dell hardware

Diagnostics tools

Firmware updates

Job description

Unisys in Memphis seeks Provider Field Engineers to troubleshoot, repair and install Dell products at customer sites, manage parts and perform preventative maintenance as needed.

You will triage issues with guidance from Dell Support and document outcomes, logs and service reports to Dell. Responsibilities include reseating or replacing parts and verifying server operation through tests.