Onsite Data Center Server Engineer

Unisys; Las Vegas (NV); Vor Ort; USD 80.000 - 110.000; Vollzeit

Zusammenfassung

Unisys is seeking an experienced On‑Site Service Engineer to provide hands-on support for enterprise data center servers and hardware. You will diagnose, repair, and maintain server components, perform rack and stack tasks, and communicate effectively with customers and internal teams.

The role focuses on hardware installation, troubleshooting, BIOS/firmware updates, and using management tools like iDRAC. A 3+ year background in enterprise servers and data center environments is required, with

Qualifikationen

• 3+ years hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure.
• Direct, hands-on experience replacing server components and diagnosing hardware problems.
• Experience with rack-mounted servers in data centers, field service, or customer environments.
• Strong understanding of server hardware architecture and troubleshooting methodology.

Aufgaben

• Provide on-site technical support for Dell PowerEdge and other enterprise server hardware.
• Diagnose and resolve server hardware failures to minimize downtime.
• Perform installation, removal, replacement, and repair of server components.
• Rack-and-stack, cabling, component swaps, and hardware configuration.
• Troubleshoot BIOS/firmware, OS, and diagnostics; update firmware and BIOS as needed.
• Utilize server management tools like iDRAC and document all activities.
• Escalate complex issues and participate in on-call rotations as required.

Kenntnisse

Server hardware

Dell PowerEdge

Linux

Troubleshooting

On-site support

Customer-facing

BIOS/firmware

iDRAC

Ausbildung

Associate’s or Bachelor’s degree in IT/CS related field

Tools

Dell iDRAC

Server management tools

Jobbeschreibung

Unisys is seeking an experienced On‑Site Service Engineer to provide hands-on support for enterprise data center servers and hardware. You will diagnose, repair, and maintain server components, perform rack and stack tasks, and communicate effectively with customers and internal teams.

The role focuses on hardware installation, troubleshooting, BIOS/firmware updates, and using management tools like iDRAC. A 3+ year background in enterprise servers and data center environments is required, with