On-Site Customer & Workforce Coordinator

Traba

Atlanta (GA)

On-site

USD 25,000 - 36,000

Full time

3 days ago

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Job summary

Traba is seeking a Customer On-Site to serve as the main liaison between our workforce and the client’s on-site leadership. You will oversee day-to-day worker support, onboarding, and scheduling, while ensuring clear communication among workers, site supervisors, and Traba operations teams.

This role requires professionalism, bilingual communication, and strong relationship-building in a fast-paced warehouse/manufacturing environment.

Qualifications

Strong interpersonal and communication skills for on-site roles.
Ability to manage multiple priorities in a fast-paced environment.
Professional demeanor representing Traba to workers and clients.
Experience in staffing, manufacturing, or warehouse settings.

Responsibilities

Build relationships with site supervisors and workers; act as primary relationship owner.
Coordinate onboarding, interviews, and start schedules for new hires.
Assist workers with clock-ins, pay questions, and on-site performance feedback.
Communicate updates between the client site, Traba Ops, and Worker Support teams.
Identify and resolve worker performance concerns; manage incident escalations.
Support day-to-day site operations; manage shift schedules and PPE.
Drive wallet expansion opportunities within the account.