Bilingual On-Site Operations Coordinator

Traba; Florida; On-site; USD 28,000 - 39,000; Full time

Job summary

Traba is seeking a Customer On-Site professional to serve as the primary liaison between Traba’s workforce and the client’s on-site leadership team. You will oversee operations, onboarding, scheduling, and communications to ensure smooth service delivery in a fast-paced warehouse/manufacturing environment.

The role requires professionalism, bilingual English/Spanish communication, and the ability to manage multiple priorities while building strong relationships with workers and site supervisors.

Qualifications

• High School Diploma or equivalent required; higher degree preferred.
• Bilingual English and Spanish required.
• 1–2+ years in operations or customer-facing environments.
• Strong interpersonal, verbal, and written communication skills.

Responsibilities

• Build strong relationships with site supervisors and workers; serve as primary relationship owner.
• Coordinate worker onboarding, interviews, start schedules, and first-day check-ins.
• Assist workers with clock-ins, pay questions, and on-site performance feedback; escalate issues as needed.
• Bridge communication between client site, Traba Ops, and Worker Support teams with clear updates.
• Identify and flag worker performance concerns or site challenges; manage incident escalations.
• Support day-to-day site operations, ensure adequate staffing, and manage PPE distribution.
• Identify wallet expansion opportunities within the account.

Skills

Bilingual English & Spanish

Interpersonal communication

Verbal and written communication

Education

High School Diploma or equivalent

Associate's or Bachelor's degree preferred

Job description

Traba is seeking a Customer On-Site professional to serve as the primary liaison between Traba’s workforce and the client’s on-site leadership team. You will oversee operations, onboarding, scheduling, and communications to ensure smooth service delivery in a fast-paced warehouse/manufacturing environment.

The role requires professionalism, bilingual English/Spanish communication, and the ability to manage multiple priorities while building strong relationships with workers and site supervisors.