On-Site Staffing & Client Relations Specialist

Traba; Cincinnati (OH); Hybrid; USD 25,000 - 33,000; Part time

Job summary

Traba is seeking a Customer On-Site to serve as the main contact between Traba's workforce and the client's leadership team. The role involves operational oversight, worker onboarding, scheduling, and ensuring clear communication among workers, site supervisors, and Traba ops.

The position is flexible, part-time to full-time (20–40 hours/week) with in-person candidate tours and remote work as needed. You will thrive in a fast-paced warehouse/logistics environment and build strong relationships

Qualifications

• High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
• English required for daily client and worker communications.
• Experience in operations or customer-facing environments is beneficial.
• Strong interpersonal, verbal, and written communication skills.

Responsibilities

• Vet candidates, coordinate candidate tours, and maintain a detailed tracker.
• Build relationships with site supervisors, HR, and workers and provide timely updates.
• Coordinate onboarding, introductions, and start schedules for new hires.
• Support worker clock-ins, pay questions, and performance feedback; escalate issues as needed.
• Act as liaison between client site, Traba Ops, and Worker Support teams; report updates clearly.
• Identify worker performance concerns early and assist with incident management and escalations.
• Support grassroots recruiting efforts and collect referrals to maintain candidate flow.
• Identify opportunities to expand account wallet and drive growth.

Skills

English proficiency

Customer-facing

Communication skills

On-site coordination

Education

High School Diploma or equivalent

Bachelor's or Associate's preferred

Job description

Traba is seeking a Customer On-Site to serve as the main contact between Traba's workforce and the client's leadership team. The role involves operational oversight, worker onboarding, scheduling, and ensuring clear communication among workers, site supervisors, and Traba ops.

The position is flexible, part-time to full-time (20–40 hours/week) with in-person candidate tours and remote work as needed. You will thrive in a fast-paced warehouse/logistics environment and build strong relationships