On-Site Customer Support Pro — Growth & Benefits

Uline; Menomonie (WI); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Paid holidays

Generous paid time off

Tuition assistance

Job summary

Uline in Hudson, WI is hiring a Customer Support Specialist on-site to build customer relationships, provide solutions and deliver legendary service. You will handle orders, answer questions and guide customers through online ordering.

Join a family-owned company with comprehensive training, health coverage and 401(k) match from day one, plus growth opportunities and generous time off.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Excellent problem solving, listening and communication skills.
• Prior customer service experience is a plus; training provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert and answer product, pricing and shipping questions quickly.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Customer service

Communication

Problem solving

Listening

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline in Hudson, WI is hiring a Customer Support Specialist on-site to build customer relationships, provide solutions and deliver legendary service. You will handle orders, answer questions and guide customers through online ordering.

Join a family-owned company with comprehensive training, health coverage and 401(k) match from day one, plus growth opportunities and generous time off.