On-Site Overnight Customer Support Specialist

Uline; Gurnee (IL); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays and PTO

Tuition assistance

Job summary

Uline, a family-owned company, is seeking an Overnight Customer Service Representative in Kenosha, WI. You will build customer relationships, provide solutions and deliver legendary service using our world-class technology.

Full-time on-site schedules are available (4-day or 5-day, including weekends). Training and growth opportunities are strong, with paid holidays and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent.
• Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; we’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem-solving

Listening

Communication

Customer service

Education

High school diploma or equivalent

Bachelor's degree

Job description

Uline, a family-owned company, is seeking an Overnight Customer Service Representative in Kenosha, WI. You will build customer relationships, provide solutions and deliver legendary service using our world-class technology.

Full-time on-site schedules are available (4-day or 5-day, including weekends). Training and growth opportunities are strong, with paid holidays and a comprehensive benefits package.