On-Site Customer Service Rep - Growth, Training & Benefits

Uline; Fort Myers (FL); Sur place; USD 34 000 - 41 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) with 6% match

Paid holidays

Tuition assistance

Bonuses

Résumé du poste

Uline is seeking a Customer Service Representative to join our Florida team. You will work on-site, handle orders, provide expert product guidance, and resolve inquiries via phone, email and chat. This role emphasizes building lasting customer relationships with strong problem-solving and communication skills.

Training and growth opportunities are available in a family-owned company. Join a fast-paced environment with comprehensive benefits and on-site shifts; prior customer service experience

Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred.
• Strong problem-solving, listening and communication skills.
• Experience in customer service is a plus; willing to learn and be trained.

Responsabilités

• Process customer orders and handle inquiries via phone, email and chat.
• Provide product recommendations and answer pricing/shipping questions quickly.
• Build and nurture relationships with customers using company technology.
• Understand customer needs and suggest Uline solutions.
• Help customers navigate Uline's website and online ordering.

Connaissances

Customer service

Problem solving

Communication

Phone/email/chat

Formation

High school diploma or equivalent

Bachelor's degree preferred

Outils

CRM software

Description du poste

Uline is seeking a Customer Service Representative to join our Florida team. You will work on-site, handle orders, provide expert product guidance, and resolve inquiries via phone, email and chat. This role emphasizes building lasting customer relationships with strong problem-solving and communication skills.

Training and growth opportunities are available in a family-owned company. Join a fast-paced environment with comprehensive benefits and on-site shifts; prior customer service experience