On-Site Customer Service Pro – Growth & Great Benefits

Uline; Naples (FL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Bonus programs

Paid holidays

Tuition Assistance Program

Best-in-class facilities

Fitness center and walking trail

Job summary

Uline, located in Naples, FL, is seeking a Customer Service Representative to build relationships, provide solutions and deliver legendary service. This on-site, full-time role offers growth opportunities in a fast-paced, family-owned company with comprehensive training and modern tools.

The position requires a high school diploma or equivalent (Bachelor's degree preferred) and strong problem-solving, listening and communication skills. Training is provided to those eager to learn.

Qualifications

• Excellent problem-solving, listening and communication skills.
• High school diploma or equivalent; Bachelor's degree preferred.
• Prior customer service experience is a plus, but training will be provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem solving

Listening

Communication skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, located in Naples, FL, is seeking a Customer Service Representative to build relationships, provide solutions and deliver legendary service. This on-site, full-time role offers growth opportunities in a fast-paced, family-owned company with comprehensive training and modern tools.

The position requires a high school diploma or equivalent (Bachelor's degree preferred) and strong problem-solving, listening and communication skills. Training is provided to those eager to learn.