Customer Support Specialist: Growth, Benefits, On-site

Uline; Hudson (WI); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Complete health insurance coverage

401(k) with 6% employer match that can

Paid holidays and generous paid time“

Job summary

Uline is seeking a Customer Support Specialist in Hudson, WI to build customer relationships, deliver solutions and provide legendary service on-site. The role involves handling orders, inquiries, and product questions using our advanced technology platforms.

We offer comprehensive training, opportunities for career growth, and a robust benefits package including health insurance, a 401(k) plan with company match, paid holidays and generous PTO.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Customer service

Communication

Problem-solving

Listening

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Uline is seeking a Customer Support Specialist in Hudson, WI to build customer relationships, deliver solutions and provide legendary service on-site. The role involves handling orders, inquiries, and product questions using our advanced technology platforms.

We offer comprehensive training, opportunities for career growth, and a robust benefits package including health insurance, a 401(k) plan with company match, paid holidays and generous PTO.