Onsite Customer Care Pro - Training, Growth & Benefits

Uline; Naples (FL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Bonus programs

Paid time off

Tuition assistance

Fitness center

Job summary

Uline in Naples, FL is seeking a Customer Service Representative to build relationships and deliver legendary service. You will handle orders, respond to product questions, and guide customers through online ordering with strong support tools and training provided.

This is a full-time, on-site role with growth potential. Join a family-owned leader in shipping and packaging materials and become part of a team that values solution-oriented thinking, clear communication, and a customer-first

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Strong problem-solving and communication skills are essential.
• Customer service experience is a plus; training provided.

Responsibilities

• Process customer orders and handle inquiries via phone, email and chat.
• Provide product recommendations and answer pricing/shipping questions.
• Build relationships with customers and ensure a smooth ordering experience.
• Navigate Uline's website and online ordering to assist customers.
• Understand customer needs and propose the best Uline solutions.

Skills

Problem solving

Active listening

Communication

Customer service

Education

High school diploma or equivalent

Bachelor's degree

Job description

Uline in Naples, FL is seeking a Customer Service Representative to build relationships and deliver legendary service. You will handle orders, respond to product questions, and guide customers through online ordering with strong support tools and training provided.

This is a full-time, on-site role with growth potential. Join a family-owned leader in shipping and packaging materials and become part of a team that values solution-oriented thinking, clear communication, and a customer-first