Customer Service Pro - $27-32/hr + Shift Diff, On-Site

Uline; Racine (WI); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Bonuses

Paid holidays

Tuition assistance

On-site fitness center and perks

Job summary

Uline, a family-owned company, is hiring a Customer Service Representative in Kenosha, WI to build customer relationships, provide solutions and deliver legendary service. You’ll work with world-class technology to handle orders, answer product and shipping questions, and support customers via phone, email and chat.

This on-site role emphasizes training, career growth, and a supportive environment with strong benefits.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but we will train eager learners.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world‑class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Communication

Problem Solving

Active Listening

Customer Service

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family-owned company, is hiring a Customer Service Representative in Kenosha, WI to build customer relationships, provide solutions and deliver legendary service. You’ll work with world-class technology to handle orders, answer product and shipping questions, and support customers via phone, email and chat.

This on-site role emphasizes training, career growth, and a supportive environment with strong benefits.