On-Site Customer Service Leadership Trainee

Uline; Kenosha (WI); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Complete health insurance coverage

401(k) with 6% employer match

Paid holidays and generous paid time

Tuition Assistance Program

On-site fitness center and walking

Job summary

Uline in Kenosha, WI is seeking a Customer Service Management Trainee to develop on-the-job leadership skills at our state-of-the-art call center and empower reps to deliver legendary service. This full-time program offers hands-on training and clear paths for career growth.

Pay starts from $29 to $34 per hour with significant earning potential, paid holidays, comprehensive health insurance, a 401(k) with employer match, and tuition assistance.

Qualifications

• Bachelor's degree.
• Strong track record of customer-focused service, teamwork and attention to detail.
• Prior leadership / management experience is a plus.

Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Skills

Customer service leadership

Team development

Attention to detail

Leadership experience

Education

Bachelor's degree

Job description

Uline in Kenosha, WI is seeking a Customer Service Management Trainee to develop on-the-job leadership skills at our state-of-the-art call center and empower reps to deliver legendary service. This full-time program offers hands-on training and clear paths for career growth.

Pay starts from $29 to $34 per hour with significant earning potential, paid holidays, comprehensive health insurance, a 401(k) with employer match, and tuition assistance.