Overnight Customer Service Specialist | On-Site Growth

Uline; Gurnee (IL); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Complete health insurance coverage

401(k) with 6% employer match

Bonus programs

Paid holidays and generous PTO

Tuition Assistance Program

Job summary

Uline, a family-owned distributor of shipping, industrial, and packaging materials, is seeking an Overnight Customer Service Representative in Kenosha, WI. The role focuses on building customer relationships and delivering legendary service on a fast, friendly team.

Join a company that offers exceptional training, tools, and pathways for long-term career growth, with full-time hours including weekends and on-site shifts. Earn $29-$34 hourly plus a $4 shift differential and comprehensive benefits.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; we’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem solving

Listening

Communication

Education

High school diploma

Bachelor's degree preferred

Job description

Uline, a family-owned distributor of shipping, industrial, and packaging materials, is seeking an Overnight Customer Service Representative in Kenosha, WI. The role focuses on building customer relationships and delivering legendary service on a fast, friendly team.

Join a company that offers exceptional training, tools, and pathways for long-term career growth, with full-time hours including weekends and on-site shifts. Earn $29-$34 hourly plus a $4 shift differential and comprehensive benefits.