Customer Service Training Leader — Elevate Teams

Uline; Kenosha (WI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid holidays

Tuition assistance

On-site café

On-site fitness center

Job summary

Uline is seeking a Customer Service Trainer at its Kenosha, WI campus to design and deliver impactful learning solutions that drive legendary customer service across North America.

You will evaluate training needs, create engaging sessions, and collaborate with corporate HQ and regional teams to ensure consistent, high-quality development for staff at all levels.

Join a company with 45+ years of success and a commitment to employee growth, including tuition assistance and on-site amenities.

Qualifications

• Bachelor’s degree in adult learning, corporate training or related area, or equivalent experience.
• Experience with existing and emerging training methods and tools.
• Proficient in Microsoft Office.
• Excellent communication, interpersonal and leadership skills.

Responsibilities

• Design and conduct training sessions using a variety of techniques to support employee success and drive high performance.
• Evaluate Customer Service training needs and provide recommendations to improve processes and procedures.
• Serve as a liaison for training teams across Uline’s Corporate Headquarters and our regional facilities.
• Create a welcoming and positive learning environment that encourages employee growth and development.

Skills

Training design

Communication

Leadership

Interpersonal skills

Education

Bachelor's degree in adult learning or related field

Tools

Microsoft Office

Job description

Uline is seeking a Customer Service Trainer at its Kenosha, WI campus to design and deliver impactful learning solutions that drive legendary customer service across North America.

You will evaluate training needs, create engaging sessions, and collaborate with corporate HQ and regional teams to ensure consistent, high-quality development for staff at all levels.

Join a company with 45+ years of success and a commitment to employee growth, including tuition assistance and on-site amenities.