Bilingual Customer Service Specialist (On-Site)

Uline; Kenosha (WI); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid holidays

Tuition assistance

On-site fitness

Job summary

Uline, located in Kenosha, WI, seeks a bilingual Customer Service Representative to deliver legendary service. The role offers hourly pay from $26 to $30 with significant growth potential and is based at the Kenosha Branch with 24/7 on-site shifts.

You will process orders, answer product, pricing and shipping questions, build strong customer relationships via phone, email, and chat, and help customers navigate Uline's online ordering system.

Qualifications

• Bilingual English/Spanish with strong written and verbal skills.
• Strong problem-solving, listening, and communication abilities.
• Willingness to learn; training provided.

Responsibilities

• Process orders and handle inquiries via phone, email and chat.
• Provide product recommendations and answer questions on pricing and shipping.
• Build relationships with customers and guide them through online ordering.
• Understand customer needs to offer best Uline solutions.
• Assist customers navigating the website and ordering process.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

Uline, located in Kenosha, WI, seeks a bilingual Customer Service Representative to deliver legendary service. The role offers hourly pay from $26 to $30 with significant growth potential and is based at the Kenosha Branch with 24/7 on-site shifts.

You will process orders, answer product, pricing and shipping questions, build strong customer relationships via phone, email, and chat, and help customers navigate Uline's online ordering system.