On-Site Customer Solutions Specialist

Motion; Bloomington (IL); On-site; USD 24,920 - 31,175; Full time

Benefits offered by this job

Healthcare

401(k)

Tuition reimbursement

Vacation

Sick leave

Holiday pay

Job summary

Motion Industries in Bloomington, IL is seeking a customer order specialist who fulfills orders accurately and promptly, supporting sales and inventory control. The role involves processing orders via phone, email, or walk-in, assisting customers, and coordinating with the supply chain to meet delivery timelines.

You will actively promote Motion Industries’ products, handle backorders, and ensure pricing and quotes align with company guidelines while maintaining high customer satisfaction.

Qualifications

• High school diploma or GED.
• Excellent customer service and communication skills.
• Ability to multi-task and manage time effectively.
• Moderate computer skills, including email and business systems.

Responsibilities

• Fulfills customer orders accurately and promptly.
• Sells Motion Industries’ assets and promotes products to customers.
• Handles quotes and order processing via phone, email, fax, or walk-in.
• Works with suppliers and branches to source products and manage inventory.
• Manages backorders and expedites shipments when needed.
• Maintains pricing within company guidelines and negotiates within limits.

Skills

Customer service

Communication skills

Time management

Education

High school diploma or GED

Job description

Motion Industries in Bloomington, IL is seeking a customer order specialist who fulfills orders accurately and promptly, supporting sales and inventory control. The role involves processing orders via phone, email, or walk-in, assisting customers, and coordinating with the supply chain to meet delivery timelines.

You will actively promote Motion Industries’ products, handle backorders, and ensure pricing and quotes align with company guidelines while maintaining high customer satisfaction.