On-Site Customer Sales & Order Specialist

Motion; City of Schenectady (NY); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation & sick time

Holiday pay

Job summary

Motion Industries seeks an Order Fulfillment Specialist to accurately process customer orders and locate products across inventories. This role often requires working at the customer site, ensuring timely delivery and satisfaction.

You will engage with customers, negotiate within limits to support gross margin, and coordinate with suppliers and account reps. A high school diploma and reliable communication skills are essential.

Qualifications

• Customer service experience required.
• Ability to multi-task and manage time effectively.
• Moderate computer skills including email and business systems.

Responsibilities

• Process customer orders to maintain inventory levels.
• Source products from branch, DC, or supplier inventories.
• Promote Motion Industries’ products to customers.
• Expedite backorders and prepare shipments.
• Negotiate pricing within permitted parameters to protect gross profit.
• Respond to inquiries via phone, email, or walk-in customers.

Skills

Customer service

Time management

Communication

Multi-tasking

Reliability

Education

High school diploma or GED

Tools

Order processing software

Internet research

Job description

Motion Industries seeks an Order Fulfillment Specialist to accurately process customer orders and locate products across inventories. This role often requires working at the customer site, ensuring timely delivery and satisfaction.

You will engage with customers, negotiate within limits to support gross margin, and coordinate with suppliers and account reps. A high school diploma and reliable communication skills are essential.