On-Site Parts & Customer Solutions Rep

USA MOT Motion Industries, Inc.; Bloomington (IL); On-site; USD 25,000 - 31,000; Full time

Job summary

Motion Industries is seeking a customer-focused order processor to fulfill customer orders accurately and on time. The role involves processing orders for customers and selling Motion Industries' assets, with over half the time spent at the customer location.

You will collaborate with account representatives, source products from inventories, manage backorders, handle quotes and inquiries by phone, email, or walk-in, and contribute to profitability by negotiating pricing within approved

Qualifications

• Customer service and communication skills are required.
• Ability to multi-task and manage time effectively.
• Moderate computer skills and ability to use business systems.
• Good driving record is required.
• Reliability, organization, and attention to detail are essential.

Responsibilities

• Process orders to maintain appropriate inventory levels for consignments.
• Source products from branch, DC, or supplier inventories.
• Proactively promote Motion Industries' products to existing customers.
• Expedite backorders and handle customer inquiries via multiple channels.
• May assist with training and perform other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Time management

Computer skills

Driving

Attention to detail

Education

High school diploma or GED

Tools

Business systems

Job description

Motion Industries is seeking a customer-focused order processor to fulfill customer orders accurately and on time. The role involves processing orders for customers and selling Motion Industries' assets, with over half the time spent at the customer location.

You will collaborate with account representatives, source products from inventories, manage backorders, handle quotes and inquiries by phone, email, or walk-in, and contribute to profitability by negotiating pricing within approved