Horse Riding Gear Customer Service Rep – On-Site, Flexible Hours

Tennis Warehouse; Alpharetta (GA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability coverage

Paid vacation

Sick time

401k

Profit sharing

Employee discounts

On-site gym

Career growth

Appreciation events

Job summary

Tennis Warehouse in Alpharetta, GA is seeking a Customer Service Representative to join our on-site team. You will assist customers by phone, live chat, and email, guiding them to the right products and resolving issues with empathy and speed.

The role offers either full-time or part-time hours (40 hours/week or 16–28 hours/week), with a competitive hourly pay of $16–$18, plus benefits and employee discounts. A strong team attitude and comfort with technology are essential to success.

Qualifications

• Address customer needs effectively and with empathy.
• Learn and use new technology quickly.
• Understand products/services to assist customers accurately.
• Keep updated on product changes and updates as needed.
• Proficient in Microsoft Office Suite for daily tasks.

Responsibilities

• Serve as direct point of contact with customers via phone, chat, and email.
• Build strong connections and provide knowledgeable product guidance.
• Resolve issues promptly with confidence and empathy.
• Support customers in finding products that fit their needs.

Skills

Customer service

Communication

Problem solving

Team player

Tech savvy

Microsoft Office

Tools

Microsoft Office

Job description

Tennis Warehouse in Alpharetta, GA is seeking a Customer Service Representative to join our on-site team. You will assist customers by phone, live chat, and email, guiding them to the right products and resolving issues with empathy and speed.

The role offers either full-time or part-time hours (40 hours/week or 16–28 hours/week), with a competitive hourly pay of $16–$18, plus benefits and employee discounts. A strong team attitude and comfort with technology are essential to success.