On-Site Customer Service Pro — Training, Growth & Great Pay

Uline; Kenosha (WI); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid holidays

Paid time off

Tuition assistance

Job summary

Uline, a family-owned company in Kenosha, WI, is seeking a Customer Service Representative to build relationships, provide solutions, and deliver legendary service. You will join a fast, friendly team focused on customer success and professional growth.

Responsibilities include handling orders, answering questions about products, pricing, and shipping, and assisting customers by phone, email and chat. Training is comprehensive with opportunities for career advancement.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem-solving

Communication

Listening

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family-owned company in Kenosha, WI, is seeking a Customer Service Representative to build relationships, provide solutions, and deliver legendary service. You will join a fast, friendly team focused on customer success and professional growth.

Responsibilities include handling orders, answering questions about products, pricing, and shipping, and assisting customers by phone, email and chat. Training is comprehensive with opportunities for career advancement.