On-Site Customer Service Pro — Growth & Solutions

Uline; Centralia (WA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid holidays

Tuition assistance

Training program

Job summary

Uline is hiring a Customer Service Representative for our Washington branch. This on-site role involves handling orders, answering questions, and recommending solutions to customer needs through phone, email and chat.

We offer training, career growth, and a strong benefits package. Join a family-owned company with a long track record of supporting employees and delivering legendary service.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Customer service

Communication

Problem-solving

Education

High school diploma or equivalent

Bachelor's degree

Job description

Uline is hiring a Customer Service Representative for our Washington branch. This on-site role involves handling orders, answering questions, and recommending solutions to customer needs through phone, email and chat.

We offer training, career growth, and a strong benefits package. Join a family-owned company with a long track record of supporting employees and delivering legendary service.