Customer Service Pro — Legendary Service & Growth

Uline Inc.; Kenosha, Northern (WI, KY); Hybrid; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Tuition Assistance Program

On-site cafe & fitness center

Job summary

Uline Inc. in Kenosha, WI is seeking a Customer Service Representative to build customer relationships, provide solutions and deliver legendary service. This role features strong training and career growth within a family-owned company.

You will process orders, answer product, pricing and shipping questions, and develop product expertise while building business relationships over phone, email and chat. On-site, with comprehensive benefits.

Qualifications

• Excellent problem-solving, listening and communication abilities.
• Bachelor's degree preferred but not required for all candidates.
• Willingness to learn and train for product knowledge.

Responsibilities

• Process customer orders and make product recommendations.
• Answer product, pricing and shipping questions quickly.
• Build relationships with customers via phone, email and chat.
• Understand needs and suggest Uline best solutions.
• Assist customers navigating Uline's website and ordering.

Skills

Problem solving

Communication

Listening skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline Inc. in Kenosha, WI is seeking a Customer Service Representative to build customer relationships, provide solutions and deliver legendary service. This role features strong training and career growth within a family-owned company.

You will process orders, answer product, pricing and shipping questions, and develop product expertise while building business relationships over phone, email and chat. On-site, with comprehensive benefits.