Bilingual Customer Service Pro — On-Site Support

Uline Inc.; Kenosha, Northern (WI, KY); Hybrid; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Paid holidays

Paid time off

Tuition assistance

On-site fitness center

Job summary

Uline Inc. in Kenosha, WI is hiring a Bilingual Customer Service Representative. Pay from $26 to $30 per hour with significant growth and earning potential. You will dig into order details to deliver legendary service to our customers.

This on-site, full-time role supports 24/7 operations from the Kenosha branch at 12355 Uline Way. Training is provided and you’ll build relationships by phone, email and chat while promoting Uline’s best solutions.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but we will train you.
• Bilingual (English/Spanish) - fluent in both verbal and written forms.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Bilingual (English/Spanish)

Customer service mindset

Communication skills

Problem-solving

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline Inc. in Kenosha, WI is hiring a Bilingual Customer Service Representative. Pay from $26 to $30 per hour with significant growth and earning potential. You will dig into order details to deliver legendary service to our customers.

This on-site, full-time role supports 24/7 operations from the Kenosha branch at 12355 Uline Way. Training is provided and you’ll build relationships by phone, email and chat while promoting Uline’s best solutions.