Customer Support Specialist — Growth, Training & Great Pay

Uline; Waukegan (IL); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid holidays

Tuition assistance

Bonus programs

Job summary

Uline, a family-owned company and North America’s leading distributor of shipping, industrial, and packaging materials, is seeking a Customer Support Specialist at our Kenosha, WI location.

You will build relationships, provide solutions, and deliver legendary service while benefiting from best-in-class training and growth opportunities.

Join a team where on-site facilities, health insurance, a 401(k) match, paid holidays, and tuition assistance help you start a long-term career.

Qualifications

• High school diploma or equivalent (Bachelor's degree preferred).
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but training is provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Customer service

Problem solving

Communication

Listening

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family-owned company and North America’s leading distributor of shipping, industrial, and packaging materials, is seeking a Customer Support Specialist at our Kenosha, WI location.

You will build relationships, provide solutions, and deliver legendary service while benefiting from best-in-class training and growth opportunities.

Join a team where on-site facilities, health insurance, a 401(k) match, paid holidays, and tuition assistance help you start a long-term career.