Customer Service Specialist - Growth, Training & Legendary Support

Uline; Waukegan (IL); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid holidays

Tuition Assistance

On-site cafe

Job summary

Uline in Kenosha, WI is seeking a Customer Service Representative to build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where training and tools set you up for long-term career success.

You'll process orders, answer questions by phone, email or chat, and become a product and solutions expert. We offer comprehensive health coverage, a 401(k) with employer matching, paid holidays, and growth opportunities.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem-solving

Communication skills

Listening skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline in Kenosha, WI is seeking a Customer Service Representative to build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where training and tools set you up for long-term career success.

You'll process orders, answer questions by phone, email or chat, and become a product and solutions expert. We offer comprehensive health coverage, a 401(k) with employer matching, paid holidays, and growth opportunities.