On-Site Customer Service Specialist with Growth

Uline; Tacoma (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Best-in-class training

Health insurance

401(k) with match

Paid holidays

Tuition assistance

Job summary

Uline, a family-owned leader in shipping and packaging, is hiring a Customer Service Representative at our Washington Branch in Lacey. You will build customer relationships, provide solutions and deliver legendary service using our world-class tools.

We offer on-site, full-time shifts, competitive pay from $25 to $30 per hour, strong training, and opportunities for growth within a growing company. Join us and help customers navigate product options, pricing and shipping with confidence.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Excellent problem-solving, listening, and communication skills.
• Prior customer service experience is a plus; training provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; answer product, pricing and shipping questions quickly.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem solving

Communication

Listening

Customer service experience

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family-owned leader in shipping and packaging, is hiring a Customer Service Representative at our Washington Branch in Lacey. You will build customer relationships, provide solutions and deliver legendary service using our world-class tools.

We offer on-site, full-time shifts, competitive pay from $25 to $30 per hour, strong training, and opportunities for growth within a growing company. Join us and help customers navigate product options, pricing and shipping with confidence.