Customer Service Pro: Training, Growth & Benefits

Uline; Sumner (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match

Bonus programs

Paid holidays

Paid time off

Tuition assistance

Modern facilities

Fitness center

Job summary

Uline, a family-owned company, is hiring a Customer Service Representative for our Washington Branch. You will build strong customer relationships, provide solutions, and deliver legendary service using our training and tools. This on-site role offers growth opportunities in a fast, friendly environment.

Join a team that values training, growth, and long-term career success while supporting customers' business needs with timely, confident answers and a commitment to quality.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Customer service

Communication

Problem-solving

Phone support

Education

High school diploma

Bachelor's degree preferred

Job description

Uline, a family-owned company, is hiring a Customer Service Representative for our Washington Branch. You will build strong customer relationships, provide solutions, and deliver legendary service using our training and tools. This on-site role offers growth opportunities in a fast, friendly environment.

Join a team that values training, growth, and long-term career success while supporting customers' business needs with timely, confident answers and a commitment to quality.