On-Site Customer Service Pro — Growth & Rewards

Uline; Braselton (GA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Bonus programs

Paid holidays

Job summary

Uline, located in Braselton, GA, is seeking a Customer Service Representative to build customer relationships, provide solutions and deliver legendary service. This on-site, full-time role offers various shifts and strong training to set you up for long-term career success.

You will process orders, answer product and shipping questions quickly, and support customers via phone, email and chat while growing your problem-solving and communication skills.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but training is provided.

Responsibilities

• Process customer orders, make product recommendations and handle inquiries using world-class technology.
• Be a product and solutions expert; you’ll answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.

Skills

Customer service

Communication

Problem solving

Listening skills

Teamwork

Education

High school diploma

Bachelor's degree preferred

Tools

CRM software

Job description

Uline, located in Braselton, GA, is seeking a Customer Service Representative to build customer relationships, provide solutions and deliver legendary service. This on-site, full-time role offers various shifts and strong training to set you up for long-term career success.

You will process orders, answer product and shipping questions quickly, and support customers via phone, email and chat while growing your problem-solving and communication skills.