On-Site Customer Service Pro — Training, Growth & Benefits

Uline; Jefferson (GA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid holidays & PTO

Tuition assistance

Job summary

Uline is seeking a Customer Service Representative at its Georgia location. You will build customer relationships, provide solutions and deliver legendary service, handling orders, inquiries, and product questions on-site.

Join a family-owned company with comprehensive training, health benefits, a 401(k) with company match, and growth opportunities as you assist customers by phone, email and chat, using world-class tools to support their business needs.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus; training provided.

Responsibilities

• Process customer orders, make product recommendations and handle inquiries using technology.
• Be a product and solutions expert and answer questions about products, pricing and shipping.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Customer service

Problem solving

Communication

Listening

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline is seeking a Customer Service Representative at its Georgia location. You will build customer relationships, provide solutions and deliver legendary service, handling orders, inquiries, and product questions on-site.

Join a family-owned company with comprehensive training, health benefits, a 401(k) with company match, and growth opportunities as you assist customers by phone, email and chat, using world-class tools to support their business needs.