On-Site Customer Service Pro — Training & Growth

Uline; Gainesville (GA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance coverage

401(k) with 6% employer match

Paid holidays

Generous paid time off

Tuition Assistance Program

Best-in-class facilities

On-site fitness center

Walking trails

Job summary

Uline, a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials, is hiring a Customer Service Representative for our Georgia location. You'll build customer relationships, provide solutions and deliver legendary service on-site in Braselton.

Join a team with strong training, growth opportunities and a comprehensive benefits package, including health insurance, a 401(k) with employer match, paid holidays and tuition assistance.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus; training provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; answer product, pricing and shipping questions quickly.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem solving

Listening

Communication

Customer service experience

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials, is hiring a Customer Service Representative for our Georgia location. You'll build customer relationships, provide solutions and deliver legendary service on-site in Braselton.

Join a team with strong training, growth opportunities and a comprehensive benefits package, including health insurance, a 401(k) with employer match, paid holidays and tuition assistance.