Customer Service Representative

Uline; Jefferson (GA); Presencial; USD 34.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with match

Paid holidays & PTO

Tuition assistance

Descripción de la vacante

Uline is seeking a Customer Service Representative at its Georgia location. You will build customer relationships, provide solutions and deliver legendary service, handling orders, inquiries, and product questions on-site.

Join a family-owned company with comprehensive training, health benefits, a 401(k) with company match, and growth opportunities as you assist customers by phone, email and chat, using world-class tools to support their business needs.

Formación

• High school diploma or equivalent; Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus; training provided.

Responsabilidades

• Process customer orders, make product recommendations and handle inquiries using technology.
• Be a product and solutions expert and answer questions about products, pricing and shipping.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Conocimientos

Customer service

Problem solving

Communication

Listening

Educación

High school diploma or equivalent

Bachelor's degree preferred

Descripción del empleo

Pay from $25 to $30 per hour with significant growth and earning potential!

Georgia Branch

705 Braselton Industrial Blvd, Braselton, GA 30517

Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.

Hours: Various on-site full-time shifts available.

Why Customer Service at Uline?

• Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.
• Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.
• Make a Difference: Deliver legendary service by identifying effective solutions that support our customers' business needs.

Position Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Minimum Requirements

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Best-in-class, clean, modern facilities.
• First-class fitness center and beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

(#IN-GACS)

#ZR-GACS

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more!