On-Site Customer Service Pro - Earn $25-$30/hr + Benefits

Uline; Centralia (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Paid holidays

Tuition Assistance Program

Best-in-class facilities

First-class fitness center

Job summary

Uline is seeking a Customer Service Representative at our Washington location to build relationships with customers, provide solutions, and deliver legendary service on-site. You will handle orders, answer questions, and guide customers through online ordering, supported by strong training and tools for long-term career growth.

Ideal candidates bring high school completion, excellent communication, and problem-solving skills; a willingness to learn with on-the-job training.

Qualifications

• High school diploma or equivalent.
• Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but we will train you.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline is seeking a Customer Service Representative at our Washington location to build relationships with customers, provide solutions, and deliver legendary service on-site. You will handle orders, answer questions, and guide customers through online ordering, supported by strong training and tools for long-term career growth.

Ideal candidates bring high school completion, excellent communication, and problem-solving skills; a willingness to learn with on-the-job training.