On-Site Customer Service Pro — Growth & Training

Uline; Fort Myers (FL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance & 401(k)

Bonuses

Paid time off

Tuition assistance

Job summary

Uline is seeking a customer service representative for our Florida on-site location. You will build relationships, solve problems, and deliver legendary service through phone, email, and chat.

Join a family-owned company with strong training, performance bonuses, and generous benefits, including health insurance and a 401(k) plan with match. On-site shifts support growth and stability.

Qualifications

• Strong problem-solving and active listening abilities are essential.
• Clear, effective communication with customers and colleagues.
• Prior customer service experience is beneficial and welcomed.

Responsibilities

• Process customer orders, provide product recommendations and answer inquiries via phone, email, and chat.
• Serve as product and solutions expert to address pricing and shipping questions quickly.
• Build relationships with customers and assist them through online ordering.
• Understand customer needs and propose Uline's best solutions.
• Guide customers through Uline's website and ordering process.

Skills

Excellent problem-solving, listening &

communication skills

Customer service experience

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline is seeking a customer service representative for our Florida on-site location. You will build relationships, solve problems, and deliver legendary service through phone, email, and chat.

Join a family-owned company with strong training, performance bonuses, and generous benefits, including health insurance and a 401(k) plan with match. On-site shifts support growth and stability.