On-Site Customer Service & Order Specialist (New Haven)

AccuStandard, Inc.; Connecticut; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Annual bonus

Health insurance and dental insurance

Life insurance

401(k) with employer matching

Student loan forgiveness program

Paid Holidays, Vacation, Personal, and

Sick Days

Job summary

AccuStandard, Inc. in New Haven, CT is seeking a customer-focused order entry professional to handle phone, email, or web orders and enter them into our system.

This role requires clear communication, attention to detail, and teamwork to ensure accurate processing. You will be first to respond to customer issues, coordinate with Production, Shipping and SDS departments to ensure timely delivery, and perform other office duties on-site in Connecticut.

Qualifications

• Fluent English and strong communication skills.
• Experience in customer service roles.
• Attention to detail and good time management.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Review incoming orders for accuracy and correctness.
• Enter orders into the order processing system on the day received.
• Coordinate with Production, Shipping and SDS to ensure timely processing of orders.
• Perform other miscellaneous office duties.

Skills

Fluent English

Experience with customer service

Attention to detail

Time management

Job description

AccuStandard, Inc. in New Haven, CT is seeking a customer-focused order entry professional to handle phone, email, or web orders and enter them into our system.

This role requires clear communication, attention to detail, and teamwork to ensure accurate processing. You will be first to respond to customer issues, coordinate with Production, Shipping and SDS departments to ensure timely delivery, and perform other office duties on-site in Connecticut.