Customer-Centric Order Entry Specialist

Accelera Staffing; Brea (CA); On-site; USD 25,000 - 30,000; Part time

Job summary

Accelera Staffing is seeking a Customer Service Representative to serve as a primary contact for client needs and to collaborate with internal departments. The role emphasizes accurate order processing, efficient phone management, and proactive support for field sales and service teams.

The position requires clear communication, attention to data integrity, and the ability to contribute to special initiatives as directed by leadership. This is a 4-month contract with potential extension.

Qualifications

• Handle calls with professionalism and courtesy.
• Process client orders received via phone, fax, and EDI.
• Input recurring orders and pricing contracts accurately.
• Support field sales and service teams with daily requests.

Responsibilities

• Answer incoming calls promptly and professionally to ensure a positive caller experience.
• Take and process client orders via multiple channels, ensuring accurate data entry.
• Manage recurring orders and pricing contracts for your territory with precision.
• Assist field teams with order placement to drive regional success.
• Maintain high data integrity in all tasks and processes.
• Learn product offerings and participate in leadership-directed initiatives.

Skills

Customer service

Communication

Order processing

Phone handling

Tools

EDI systems

Phone system

Job description

Accelera Staffing is seeking a Customer Service Representative to serve as a primary contact for client needs and to collaborate with internal departments. The role emphasizes accurate order processing, efficient phone management, and proactive support for field sales and service teams.

The position requires clear communication, attention to data integrity, and the ability to contribute to special initiatives as directed by leadership. This is a 4-month contract with potential extension.