Customer Service & Financial Solutions Specialist

Tower Loan of Mississippi, LLC; Monroe (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Paid time off

Paid holidays

Performance bonuses

Referral bonuses

Charitable campaigns

Job summary

Tower Loan of Mississippi, LLC is hiring a full-time Customer Service Representative to deliver exceptional service and promote financial solutions. The on-site Monroe, LA location offers a structured schedule, competitive pay with incentives, and comprehensive benefits.

You will handle payments, assist customers, and support branch operations while pursuing opportunities for career growth within a fast-paced, people-focused environment.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and reliable vehicle required.
• Preferred cash handling, sales, or customer service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative duties, including checking branch mail, filing, and purchasing supplies.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Cash handling

Sales

Customer service

Education

High School Diploma or GED

Job description

Tower Loan of Mississippi, LLC is hiring a full-time Customer Service Representative to deliver exceptional service and promote financial solutions. The on-site Monroe, LA location offers a structured schedule, competitive pay with incentives, and comprehensive benefits.

You will handle payments, assist customers, and support branch operations while pursuing opportunities for career growth within a fast-paced, people-focused environment.