Customer Service & Financial Solutions Specialist

Tower Loan; Waynesboro (MS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health and Well-Being

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises

Bonuses

Monthly Incentives

Referral Bonuses

Charitable Campaigns

Job summary

Tower Loan is seeking a Customer Service Representative for our on-site Mississippi location. You will be the face of the company, building relationships and guiding customers toward suitable financial solutions.

The role offers full-time hours, with a schedule Monday–Friday 8:30 AM–5:30 PM and occasional extended hours. Employee benefits, incentives, and growth opportunities are highlighted throughout the welcome package.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and reliable vehicle required.
• Preferred cash handling, sales, or customer service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Cash Handling

Sales

Customer Service

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative for our on-site Mississippi location. You will be the face of the company, building relationships and guiding customers toward suitable financial solutions.

The role offers full-time hours, with a schedule Monday–Friday 8:30 AM–5:30 PM and occasional extended hours. Employee benefits, incentives, and growth opportunities are highlighted throughout the welcome package.