Customer Service & Loan Solutions Specialist — Growth Path

Tower Loan of Mississippi, LLC; Greenacres (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises

Performance Bonuses

Monthly Incentives

Employee Referral Bonuses

Job summary

Tower Loan of Mississippi, LLC is hiring for a Customer Service Representative on-site in Mississippi. You will build relationships, deliver exceptional service, receive and process payments, and promote suitable financial solutions to customers.

The role emphasizes accuracy in cash handling, deposits, and balance checks while supporting branch operations. The schedule runs Monday through Friday from 8:30 AM to 5:30 PM, with occasional extended hours.

Qualifications

• High School Diploma or GED required.
• Valid driver's license and reliable vehicle.
• Cash handling, sales, or customer service experience preferred.
• On-site location in Mississippi.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative activities (mail, supplies, etc.).
• Process loan applications and collect payments due.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Sales

Communication

Education

High School Diploma or GED

Job description

Tower Loan of Mississippi, LLC is hiring for a Customer Service Representative on-site in Mississippi. You will build relationships, deliver exceptional service, receive and process payments, and promote suitable financial solutions to customers.

The role emphasizes accuracy in cash handling, deposits, and balance checks while supporting branch operations. The schedule runs Monday through Friday from 8:30 AM to 5:30 PM, with occasional extended hours.