Customer Service & Loan Solutions Associate

Tower Loan; Pontotoc (MS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health and Well-Being Options

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Bonuses

Monthly Incentive and Employee Refere​

Charitable Campaigns

Job summary

Tower Loan is hiring a Customer Service Representative (CSR) to join our on-site team in Mississippi. You will nurture customer relationships, promote financial solutions, and process payments while supporting branch operations.

We value cash handling, sales, and customer service experience. The schedule is Monday–Friday 8:30 AM–5:30 PM with possible Saturdays; strong internal growth opportunities await.

Qualifications

• High School Diploma or GED is required.
• Must have a valid driver's license and a reliable vehicle.
• Preferred: Cash Handling, Sales, or Customer Service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer Service

Cash Handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan is hiring a Customer Service Representative (CSR) to join our on-site team in Mississippi. You will nurture customer relationships, promote financial solutions, and process payments while supporting branch operations.

We value cash handling, sales, and customer service experience. The schedule is Monday–Friday 8:30 AM–5:30 PM with possible Saturdays; strong internal growth opportunities await.