Customer Experience Coach — Growth, Wellness & Training

Serenity Healthcare; Loveland (CO); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off (PTO)

Paid training & certifications

Job summary

Serenity Healthcare is hiring Customer Experience Coaches to guide individuals through structured sessions designed to help them build positive habits and stay motivated. The role centers on creating welcoming, organized, and encouraging experiences for participants.

Ideal candidates have backgrounds in customer service, hospitality, retail, education, or caregiving and are committed to providing supportive environments. Full paid training is provided to ensure confidence in the role.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Strong verbal and written communication skills.
• Reliable, punctual, and open to feedback.
• Authorized to work in the United States.
• Ability to pass a background check and drug screening.

Responsibilities

• Provide one-on-one support during scheduled program sessions.
• Operate and monitor program tools and technology (training provided).
• Encourage participants through journaling, goal-setting, and mindfulness exercises.
• Maintain accurate session notes and share updates with the team.

Skills

2+ years of experience

customer service

interpersonal skills

reliable and punctual

background check eligibility

Job description

Serenity Healthcare is hiring Customer Experience Coaches to guide individuals through structured sessions designed to help them build positive habits and stay motivated. The role centers on creating welcoming, organized, and encouraging experiences for participants.

Ideal candidates have backgrounds in customer service, hospitality, retail, education, or caregiving and are committed to providing supportive environments. Full paid training is provided to ensure confidence in the role.