Growth-Focused Customer Experience Coach

Serenity Healthcare; Holladay (UT); Vor Ort; USD 32.000 - 41.000; Vollzeit

Benefits dieser Stelle

90% employer-paid medical, dental &amp

401(k) retirement plan

PTO and paid holidays

Paid training and professional certif.

Career advancement opportunities

Zusammenfassung

Serenity Healthcare is hiring a Customer Experience Coach to guide individuals through a structured program that builds positive habits and momentum towards personal goals.

The role emphasizes consistent, supportive engagement, with paid training and a path toward growth in a service-focused environment. On-site roles require strong communication and empathy to foster welcoming, organized sessions.

Qualifikationen

• 2+ years of full-time professional experience in any industry.
• Strong verbal and written communication skills.
• Strong interpersonal skills with patience and empathy.
• Authorized to work in the United States.
• Ability to pass a background check and drug screening.

Aufgaben

• Provide one-on-one support during scheduled program sessions.
• Operate and monitor specialized program tools and technology (training provided).
• Encourage participants through positive practices such as journaling, goal-setting, and mindfulness exercises.
• Maintain accurate session notes and share updates with team members.
• Ensure each participant's experience is professional, supportive, and respectful.
• Follow established processes and standards to maintain a consistent experience.

Kenntnisse

Communication skills

Interpersonal skills

Empathy

Reliability

Jobbeschreibung

Serenity Healthcare is hiring a Customer Experience Coach to guide individuals through a structured program that builds positive habits and momentum towards personal goals.

The role emphasizes consistent, supportive engagement, with paid training and a path toward growth in a service-focused environment. On-site roles require strong communication and empathy to foster welcoming, organized sessions.