Customer Experience Coach - On-Site, Paid Training & Growth

Serenity Healthcare; Chandler (AZ); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Paid training

Job summary

Serenity Healthcare is hiring Customer Experience Coaches to guide individuals through structured sessions that foster positive habits, motivation, and progress toward personal goals.

The role welcomes backgrounds in customer service, hospitality, retail, education, or caregiving, with full paid training provided. Work is on-site with varied shifts and quarterly performance bonuses, offering a supportive, growth-focused environment.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Clear verbal and written communication skills.
• Strong interpersonal skills with patience and empathy.
• Authorized to work in the United States.
• Ability to pass a background check and drug screening.

Responsibilities

• Provide one-on-one support during scheduled program sessions.
• Operate and monitor specialized program tools and technology (training provided).
• Encourage participants through journaling, goal-setting, and mindfulness exercises.
• Maintain accurate session notes and share updates with team members.
• Ensure each participant's experience is professional, supportive, and respectful.
• Follow established processes and standards to maintain a consistent experience.

Skills

2+ years experience

Communication skills

Interpersonal skills

Authorized to work in US

Tools

Program tools

Job description

Serenity Healthcare is hiring Customer Experience Coaches to guide individuals through structured sessions that foster positive habits, motivation, and progress toward personal goals.

The role welcomes backgrounds in customer service, hospitality, retail, education, or caregiving, with full paid training provided. Work is on-site with varied shifts and quarterly performance bonuses, offering a supportive, growth-focused environment.