On-Site Community Operations Leader: NOI & Occupancy

Blue Castle Agency; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Quarterly bonus up to $2,500

Comprehensive health benefits

Generous PTO and paid holidays

401(k) with 6% company match

Job summary

Blue Castle Agency seeks an on-site Community Manager to run daily operations at a manufactured housing community in the Tampa Bay area. You’ll lead the on-site team and partner with the sales crew to keep homes show-ready and rapidly clear obstacles to sales.

You’ll drive NOI, occupancy, and collections, manage vendor relationships, and ensure compliant housing practices, with a focus on resident satisfaction and budget discipline.

Qualifications

• 3–5+ years leading an on-site manufactured housing community or similar property.
• Proven ability to hit NOI, occupancy, and collections targets.
• Experience coaching small on-site teams and coordinating vendors.
• Working knowledge of Fair Housing and landlord-tenant laws.

Responsibilities

• Lead and coach the on-site team to foster respect, collaboration, stewardship and boldness.
• Partner with the sales team to keep homes show-ready and clear blockers to sales.
• Drive monthly/quarterly NOI, occupancy, and collections performance.
• Conduct regular one-on-ones with direct reports covering goals and coaching.
• Handle resident-owned home sale paperwork: applications and lease signings.
• Ensure rent is billed accurately and collected on time; manage delinquencies.
• Maintain grounds and common areas; oversee vendors and action plans.
• Flag capital needs early and coordinate logistics to protect schedule and budget.
• Create a renewal-friendly resident experience with timely follow‑through.

Skills

Team leadership

Coaching & development

Operational leadership

Budgeting & finance

Tenant relations

Fair Housing knowledge

Vendor management

Performance management

Job description

Blue Castle Agency seeks an on-site Community Manager to run daily operations at a manufactured housing community in the Tampa Bay area. You’ll lead the on-site team and partner with the sales crew to keep homes show-ready and rapidly clear obstacles to sales.

You’ll drive NOI, occupancy, and collections, manage vendor relationships, and ensure compliant housing practices, with a focus on resident satisfaction and budget discipline.