On-Site Community Leader & Property Manager

RPM Living; Naples (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Weekly pay

Healthcare coverage

Employee assistance program

401(k) with match

Career development

DEIB and ERG

Paid time off

Discounts

Job summary

RPM Living in California is seeking a Community Manager to oversee all operations at one of our apartment communities. The role emphasizes resident relations, staff leadership, budgeting, and ensuring service excellence.

You will interview and onboard staff, manage budgets, supervise leasing, coordinate with maintenance, and drive occupancy and revenue goals. This on-site position requires strong communication and the ability to lead a team in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent experience in property management.
• 3+ years of related multi-family property management experience.
• Strong leadership and management skills.
• Team player, professional, and effective communication skills.
• Proficient in Microsoft Office and property management software.

Responsibilities

• Leads property staff, conducting candidate interviews, overseeing onboarding, training, timesheet approval, and conducting quarterly discussions and annual assessments in accordance with Company policies, values, standards
• Drive team to achieve performance indicators, offering feedback to underperforming associates, and manage disciplinary actions in collaboration with HR
• Conduct ongoing training with office staff, covering leasing paperwork, workplace safety, and other daily operational needs
• Motivate associates through recognition programs, training, and team-building activities to boost morale and enhance productivity
• Assist in budget preparation and ensure adherence to approved budgets
• Complete month-end and year-end financial reporting and provide monthly budget variance reporting within +/- 10% per line item
• Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
• Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards
• Provide excellent customer service while maintaining the highest standards for resident service
• Analyze and interpret market and economic trends and partner with marketing to implement short- and long-range leasing strategies to achieve occupancy and revenue goals
• Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed
• Manage the client/owner relationship by meeting with the owners, conducting property tours, providing updates, and responding to owner requests as needed to maintain a positive working relationship

Skills

Leadership

Team player

Effective communication

Education

Bachelor's degree

Tools

Microsoft Office Suite

Property management software

Job description

RPM Living in California is seeking a Community Manager to oversee all operations at one of our apartment communities. The role emphasizes resident relations, staff leadership, budgeting, and ensuring service excellence.

You will interview and onboard staff, manage budgets, supervise leasing, coordinate with maintenance, and drive occupancy and revenue goals. This on-site position requires strong communication and the ability to lead a team in a fast-paced environment.