On-Site Community Host & Center Concierge

Spaces. offices | co-working | meeting rooms.; McLean (VA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Work-life balance

Paid time off

11 Company Holidays per year

401K with company match

Health care for full-time team members

Quarterly bonus program

Professional work environment

Job summary

IWG in McLean, Virginia, is hiring a Community Associate to help manage our center's daily operations and support a growing network of customers. You’ll handle front-desk tasks, assist members with Wi-Fi, meeting rooms, printing, and event setup while delivering outstanding service.

The role emphasizes multitasking, strong communication, and a friendly, problem-solving attitude. You’ll work on-site, collaborate with building management, and play a key part in creating a welcoming, efficient

Qualifications

• 1+ years of customer service experience
• Ability to manage multiple tasks simultaneously
• Proficient with MS Office and basic IT equipment

Responsibilities

• Provide front-desk and concierge support for center members
• Assist customers with Wi-Fi, printing, and room setups
• Coordinate with City Manager and service portal to resolve issues and track tickets

Skills

Customer service

Communication

Tools

MS Office

Job description

IWG in McLean, Virginia, is hiring a Community Associate to help manage our center's daily operations and support a growing network of customers. You’ll handle front-desk tasks, assist members with Wi-Fi, meeting rooms, printing, and event setup while delivering outstanding service.

The role emphasizes multitasking, strong communication, and a friendly, problem-solving attitude. You’ll work on-site, collaborate with building management, and play a key part in creating a welcoming, efficient