Community Concierge & Center Support

Regus Management Group, LLC; Wilmington (DE); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Work life balance

Paid time off and holidays

401K with company match

Health care for full-time team members

Bonus plan and hourly rate on top of a

Bright work environment

Job summary

IWG in Wilmington, DE is seeking a Community Associate to help create and maintain a vibrant center for customers and members. You will greet guests, handle requests, troubleshoot basic IT, and coordinate events as needed.

This role emphasizes strong communication, multitasking, and a friendly, professional demeanor in a collaborative workspace. Join a team that values work-life balance and client care.

Qualifications

• Ideally 1+ years of customer service experience.
• Ability to own problems and resolve them.
• Positive, enthusiastic, and adaptable to fast-changing situations.
• Experience with MS Office and basic IT equipment.

Responsibilities

• Assist customers with tasks like Wi‑Fi codes, packages, and directions.
• Set up projectors and help customers use center amenities.
• Ensure services are charged accurately and invoices reflect usage.
• Coordinate with the City Manager for events and networking when needed.

Skills

Customer service experience

Strong communication

MS Office proficiency

Problem solving

Adaptability

Job description

IWG in Wilmington, DE is seeking a Community Associate to help create and maintain a vibrant center for customers and members. You will greet guests, handle requests, troubleshoot basic IT, and coordinate events as needed.

This role emphasizes strong communication, multitasking, and a friendly, professional demeanor in a collaborative workspace. Join a team that values work-life balance and client care.