Community Center Host & Customer Concierge

Regus; Virginia (MN); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Work-life balance

Paid time off

11 paid holidays

401K with company match

Health insurance

Bonus program

Bright work environment

Training and development

Business casual attire

Job summary

IWG is seeking a Community Associate for our Richmond center. You will work with new and existing customers across industries to build and maintain your own community, while handling admin tasks to support customers so they can focus on their business.

You arrive before opening, assist with Wi‑Fi codes, directions, setup projectors, and coffee; you ensure services are charged and invoices accurate. You’ll help plan networking events and coordinate with the City Manager.

Qualifications

• 1+ years of customer service experience.
• Able to use MS Office and basic IT equipment.
• Legally eligible to work in the United States and at least 18 years old.

Responsibilities

• Create and maintain your own community within the center.
• Handle administrative and support needs for customers to enable them to run their business.
• Assist with meetings, events, and inquiries; help with setup tasks (Wi‑Fi, projector, directions).
• Ensure services are properly charged and invoices are accurate.

Skills

Customer service

MS Office

Communication

Ownership

Problem solving

Job description

IWG is seeking a Community Associate for our Richmond center. You will work with new and existing customers across industries to build and maintain your own community, while handling admin tasks to support customers so they can focus on their business.

You arrive before opening, assist with Wi‑Fi codes, directions, setup projectors, and coffee; you ensure services are charged and invoices accurate. You’ll help plan networking events and coordinate with the City Manager.